Effective Date: April 1, 2026 · Company: Payzario · Payzario.com
1. Overview
Payzario is committed to protecting user data and ensuring transparency in how we collect, store, retain, and delete information. This Data Deletion & Retention Policy outlines how Payzario manages user data, including financial data accessed via third-party providers such as Plaid.
2. Types of Data Collected
Payzario may collect and process the following categories of data:
a. Account Information
- Name, email address, and login credentials
b. Financial Data (via Plaid)
- Account balances
- Transaction history
- Account identifiers (non-sensitive tokens)
c. Application Data
- Bills added manually or detected
- Payment activity
- BNPL (Pay Later) application data
d. System Data
- Usage logs
- Device and session information
3. Data Retention Policy
Payzario retains data only as long as necessary to provide services, comply with legal obligations, and improve user experience.
a. Active Accounts
Data is retained while the account remains active.
b. Financial Data (Plaid)
- Transaction and balance data is retained only for active, connected accounts
- Data is refreshed and stored securely for app functionality (e.g., bill detection, insights)
c. Inactive Accounts
If an account becomes inactive for 12 months, data may be archived or scheduled for deletion.
d. Legal & Compliance Retention
Certain records (e.g., payments, transactions) may be retained for up to 7 years to comply with financial regulations.
4. Data Deletion Policy
Payzario provides users with control over their data.
a. User-Initiated Deletion
Users may request deletion in the following ways:
- Removing a connected bank account
- Deleting specific bills or financial data
- Requesting full account deletion
b. Connected Account Deletion
When a user removes a connected account:
- The account connection is deactivated
- Associated financial data is deleted or anonymized, including: transaction data, detected bills, balance data, AI insights and cash flow calculations
- Dashboard data is immediately refreshed to remove stale data
c. Full Account Deletion
Upon user request:
- All personal data is permanently deleted, including account information, financial data, bills and payment records (unless required for legal retention)
- Any retained data is anonymized where required
d. Third-Party Data Deletion (Plaid)
When a user disconnects their bank account:
- Payzario deletes locally stored financial data
- Payzario also initiates deletion of access tokens with Plaid where applicable
- Users may also request data deletion directly through Plaid if needed
5. Data Minimization
- Only necessary data is collected
- Sensitive credentials (e.g., bank login details) are never stored by Payzario
- Data access is limited to essential services only
6. Security Measures
Payzario implements industry-standard safeguards:
- Encrypted data storage and transmission
- Tokenized financial data via Plaid
- Role-based access controls
- Continuous monitoring for unauthorized access
7. User Rights
Users have the right to:
- Access their data
- Correct inaccurate data
- Request deletion of their data
- Disconnect financial accounts at any time
To submit a request, contact: support@payzario.com
8. Data Deletion Timeline
- Connected account data: immediate to 24 hours
- Full account deletion: up to 7 days
- Backup systems purge: up to 30 days
9. Changes to This Policy
Payzario may update this policy periodically. Users will be notified of material changes.
10. Contact Information
For questions regarding this policy: